This is a funny one...the stove only works sometimes. It is really comical, except for when you need it to work for about 12 hungry children!!!! So, Dannan figured out, we have to take the burner off(it is electric) kinda bend the little plug in part and then hook it back up. Then, usually it will work. But, then sometimes the burner will even just turn off while you are cooking so...you thought you were boiling water or making gravy and then you find out...you have no more heat to cook with. RASCALLY!!!!!